The estate agency is independently owned and managed by Chris Heaps MNAEA MARLA. Chris can call upon over 20 years of business management and development. Having previously been employed by a global company for much of his working life he knows the importance of strategic direction, day to day team management and is well known for giving excellent customer service to all clients. Within a short period of time he has established enfields as major contributor within the Estate Agency community. In line with his companies drive and determination he has also developed his team’s skill and knowledge within the property sector by successfully passing two NFOPP Technical Awards, which were Residential Sales as well as Residential Lettings and Property Management. Both nationally recognised qualifications of The National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA)

Sophi is a graduate of our apprenticeship scheme and has quickly built up an expansive experience as an estate agent. Having been born and raised within the area she has great local knowledge as well as a unique understanding of the market on a whole. Combine this with her confidence, dedication and hard work, Sophi constantly provides an outstanding service to all her customers. Sophi delivers excellent results and is continually recognised through the positive feedback which we receive from her many clients.

Charlotte is an extremely conscientious and energetic individual. She is also very polite, honest and very self-motivated with first-class interpersonal and communication skills. She is quick to develop a rapport with clients ensuring that excellent customer service is at the forefront of all her decisions. Having had previous sales experience she is quick to understand what her client’s want which contributes to her constantly matching their needs on a daily basis.

Andrew is a very hard working individual and is extremely target driven which shows by his personal contribution to the results within the office. He has gained a lot of trust with his clients and always meets their expectations by providing them with what they need and allowing them to reach their goals. He provides excellent customer service at all times and is always striving to over exceed expectations to offer a first class service. Andrew is very confident and is gaining more and more skills as his experience grows.

Joanne has worked within the Estate Agent industry for over 12 years, both within Residential and Lettings departments. Joanne’s previous role within a corporate company as Senior Sales Negotiator brings knowledge and expertise to a wide variety of roles within the industry. Her unique understanding of the individual sellers needs shows through her drive and love of the business. It is apparent within her everyday activities as a pro-active Estate Agent that she thrives on providing exceptional customer service at all times. Joanne is a mature and confident individual and aims to share her enthusiasm with her team and clients to achieve their common goals.

Caitlin manages all the sales/lettings administration and is 100% efficient in delivering for both Enfields Estate Agents Pontefract and their clients. She understands the importance of time management and prioritising workloads. She constantly looks for ways for improving work processes to ensure that a smart approach is always implemented. Caitlin has an excellent approach towards dealing with vendors and applicants therefore ensuring that the best possible customer service is delivered on a constant basis.

Emma is part of the award winning Mortgage Advice Bureau she manages the mortgage and financial side of the house buying process at Enfields Estate Agents Pontefract. Emma is fully qualified and experienced in giving full advice to a wide range of clients from single buyers to landlords with property portfolios. She is responsible for advising our clients on their financial situation and as she is completely independent she will ensure that they get the best mortgage deals available. Her knowledge and performance focused nature will continue to serve her and Enfields well.